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About Us


Understanding Our Reviews & Recommendations

Every review we write is based on a personal, paid-for experience. That means no freebies, no favours, and no behind-the-scenes handshakes. We pay for our meals, services, products, and consultations – just like you do. Whether it’s a ten-euro takeaway or a new home construction costing hundreds of thousands, the money comes out of our own pocket.

We do this for one simple reason: Honesty. Honour and Integrity

We believe that when you part with your hard-earned money, whether for a cup of coffee, a legal consultation, or a major construction project, you deserve value, integrity, and respect. And that’s exactly what our reviews aim to reflect.

A Little About Us

As the owners of several businesses across hospitality, retail, consulting, and the holistic world – and as the author of three published books and numerous articles – I bring to these reviews not only the perspective of a customer but also the experience of someone who understands the inner workings of service, quality, and professionalism.

We know how hard it is to build a business. We also know what excellence looks like – and what it feels like when it’s missing.

Understanding fully what it means to spend money on something you hoped would bring joy, relief, or simply good value. That’s why I approach each review with care, fairness, and a commitment to telling the truth – both when things go beautifully and when they don’t.

What You Can Expect from Our Reviews

Our goal is to offer a genuine, unbiased account of what a typical customer experience might look like, based upon our experience.

We assess:

Quality of service

Standard of workmanship

Reliability of the business

Overall experience — from booking to aftercare

Value for money

These reviews cover a wide range of businesses: from lawyers and accountants to restaurants, builders, and tradespeople. In every case, we approach the experience as any regular customer would, with curiosity, reasonable expectations, and the hope of being pleasantly surprised. Sometimes we are. Sometimes we’re not.

Why We Share These Stories

Our intention isn’t to tear down businesses, nor to blindly praise. It’s to shine a light on where customer care still exists – and where it’s clearly lacking.

We know what it’s like to save for something special, to spend more than you usually would, and to hope it’s worth it. That’s why we write these reviews. Not as critics, but as fellow customers. As people who believe that good service, fair value, and respectful treatment should be the rule – not the exception.

So, when we recommend someone, it’s because they’ve earned it.

And when we highlight a poor experience, it’s not out of spite – it’s out of care for fellow customers.

Final Word

If our reviews help even one person avoid disappointment – or help a truly great business get the recognition they deserve – then it’s worth it.

Because at the heart of it all, we believe in one thing: That everyone deserves to be treated well. Especially when they’re paying for it.

Ciudad Quesada